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Solved
 

Need to cancel and refund my "subscription".

..not even sure what that subscription is or where to find the "month" I have apparently paid for. I bought lifetime access to YouZign SaaS during recent JVzoo launch.  That's all I want.

Did not know I signed up for the "subscription" thing. Please cancel and refund the $37 that was debited on March 10th.

 

4 replies

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Need to cancel and refund my "subscription".

I already have Youzin, please cancel and refund the amount [some contents hidden]

Payment To YMB Properties  Completed  ...

-$56.40 USD

 

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Hi Rizwan, 

I was informed by our support team that you have been refunded. Please check when you get a chance. Thank you.

Please stop my subscription on this software. This software is not worth the money. PLEASE STOP ALL WITHDRAWS FROM OUR ACCOUNT. ASAP!!!!!!! Email is  [Hidden]

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Hi   ,

Kindly send us a private ticket at support@youzign.com and we will sort it out for you ASAP. Thanks!

Sincerely,
Rose

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I have the exact same issue, I have just been charged a renewal fee of $44. Originally I thought I had knowingly signed up for it and forgot to cancel but after thinking about it I can't actually remember signing up for any club thing. It was supposed to be a one time payment, there were so many OTOs now that I think about it.. I have sent an email to support but if my issue can be addressed I would appreciate it. I am not even using the product so a subscription service is useless to me.

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Hi Byron,

Thanks for getting in-touch here and do apologize us for the trouble caused. Can you please let us know if your ticket has already been sorted out? We appreciate your response.

Sincerely,
Rose

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Hi Rob,

Do apologize us for the inconvenience here. The $37 you paid for the product is actually a one-time fee. You will no longer be charged monthly additional fees. May I have your username please and I will sort it out for you.

Sincerely,
Rose