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In Progress
 

Not able to use YouZign - keep getting errors with flash plugin

I see you have this same issue for Mac and FireFox.  I'm in Chrome.  This has been going on for several days.

I really need this great tool for a client project.

Thanks in advance for your help!

3 replies

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Thanks, I really appreciate this.  I will do a Skype call but it might be next week--I'm really swamped right now.

The good news is that it's working in Firefox, so I'm just working with it there.

Thanks so much

s

Got it Lynn, thanks for the update! Glad it's working on Firefox. Thank you.

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I did that a couple days ago--should have mentioned it.  No difference.

Tried re-booting.  Same issue.

s

Hi Lynn, 

That's quite an odd issue since all the other solutions failed. Would you be willing to have a skype call with our developer? A video call is not needed, just screen sharing for him to see what is in conflict with Youzign. 

Hoping to hear from you. Our developer's skype ID is: abhigrk

Thank you.

s
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Hi Lynn, 

You might need to activate Flash Player. Please type chrome://plugins into Chrome's address bar and click the Adobe Flash Player:

Let me know how it goes. Thank you.