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Video Frame video is not in frame and more

As you can see by the attachment the video is outside the frame.

I have tried other frames and on my other WordPress sites all running different plugins, all with the same result.

Also, I noticed that when I purchased it said single site use but I purchased the one day special for 9.99, will I have any issue using on unlimited sites like was advertised?

 

Mike

Attachments

5 replies

Any word on this?

I can't be the only one with this problem, what can be done to fix this?

s

Hi Michael, 

Can you please try to switch themes just so we can check if it affects the Vidframe plugin. Also, can you provide the link of your website or the page where you applied the Vidframe? Thank you.

s
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Hi Michael, 

Can you please try to switch themes just so we can check if it affects the Vidframe plugin. Also, can you provide the link of your website or the page where you applied the Vidframe? Thank you.

Is there any word on this issue, are you going to update the WordPress plugin before the refund time runs out?

Is there a Workaround?

Some help on this would be appreciated 

s

Hi Michael, 

Sorry for the delay, I'll follow up with our developer.

s
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Hi Michael, 

I am sorry about the inconvenience caused by the issues. I have reported your issue to our developer, we will get back to you. Thank you.

I now have tested in the WordPress Atahualpa theme and it shows NO Frame at all. 

So far 3 different themes and sites with different plugins loaded.

Here is the link and what it produced, and yes I'm in the Visual Editor.

[videoframes src="https://youtu.be/baU6Q9MnD-Q" skin="34" headline_text="DOUGLAS DC-6B PAN AMERICAN GIGANTIC RC AIRLINER" headline_color="#000000" headline_size="22"]