How to access your Youzign purchase (JVZoo)

We use a payment processor called JV Zoo to deliver securely your access to Youzign.

If you have never used JV Zoo before you might have issue retrieving your purchase. Here are the steps to do so. 

1. Make your payment

Make your payment on http://getyouzign.com.

2. Select upgrades (or skip to registration)

After making a payment you will be taken to the Product Options pages. You may add the options to your account by purchasing them right away or simply skip to proceed to registration

After the final product options you will see a Register now option in the top right.

3. Return to JVzoo customer portal to access your purchase

After reviewing the Product Options, you will be redirected to JVZoo customer portal (https://customer.jvzoo.com/portal)

From here click on VIEW DETAILS next your latest Youzign purchase.

4. Register Your Youzign Account 

Finally on the receipt page click on ACCESS YOUR PURCHASE at the bottom. This will take you back to the Youzign registration page where you can create your account and get started right away.

If you wish to upgrade your account later, you can do so by following these steps.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

ATTENTION: READ IF YOU DID NOT ACCESS YOUZIGN YET.

Note: After making your purchase, you will receive this email from noreply@jvzoo.com

Congratulations on your purchase.

For support contact: support@youzign.com or http://support.youzign.com

Your Login Email: (this is your JVZOO login email) 
JVZoo password: (this is your JVZOO login password) 

Use the above information to access your
purchase at: http://customer.jvzoo.com/

Purchase Details:
-----------------
Product: # Youzign 2.0
Price: $xx
Payment Id: AP-xxxxxxxxxxxxxxxxxxxxx
-----------------

This email contains your JVZOO login details (not your Youzign logins). It includes a link to the JVZoo customer portal from where you can retrieve your purchases (https://customer.jvzoo.com/portal) anytime now and in the future.

So if you did not get your login details at first simply retrieve the email above in your inbox, login to your JVZoo customer portal and follow step 3 and 4 above to register your Youzign account.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Was this article helpful?

1 reply

Hi, Rose,

     You have no idea how good it is to reach a real person, I was beginning to think Youzign only existed in my imagination.

     I get through to the green "access your purchase button really well".  However, there I find the Youzign login form.  There none of the passwords nor the reset work.  So, I don't carry on to the dashboard.

     I know how hard customer support can be, so hang in there with me, I find computer stuff hard.  You know, the password part.

s

Hey Barbara, we added an extra step above on how to retrieve your purchase from the JVZoo email you received. Could you try this and let me know if it works for you, if not simply email us at support@youzign.com and we'll create your account manually.