There are several ways to get help from your friendly support team at Youzign.
1. PERSONAL SUPPORT
Best for solving bugs, billing issues, partnership enquiries, etc. Contact us privately.
Inside Youzign (via Intercom)
After logging in click on the Help bubble in the bottom right-hand corner (see screenshot above)
Request a call back: call +1 (888) 800-9956 (8am - 4pm PST Monday to Friday)
Knowledge base: browse the helpdesk tutorials or use the search box (top-right)
2. PUBLIC SUPPORT
Best for requesting new features, asking questions that might benefits other members, etc. Messages will be public.
Problems: report a problem (note: for one-on-one support it's better to use one of the personal support channel above)
Feedback: share your ideas (we LOVE to hear from you:)
Twitter: mention @youzign via Twitter
Skype: add "omassore" (aka Bertrand, founder) on Skype
In all cases we guarantee you will get an answer within 24 hours (or less).