Even though I was considering it.
I opened this ticket http://support.youzign.com/t5157-considering-a-paid-subsctiption and did not get a reply for a few days. I closed the ticket because fast, friendly support is paramount to any and all types of software you may use for your business and I did not receive it.
Today I received an email from YouZign asking me to rate their support. There were 2 options. Because there was nothing to rate, I clicked "bad". You can see in the attached screenshot what the result of that action was.
Please unsubscribe me from your mailing list.
I can't move or modify any items in any design.
I CAN create a new design and open a previously created design (so it's NOT the black screen error that many are reporting).
I'm using a Chromebook with:
- Chrome OS Version 59.0.3071.35 dev (64-bit)
- Adobe Flash Player - Version: 184.108.40.206
What is the point of having great products with such really poor customer support? It is no point boasting 36000 customers and support is extraordinarily slow for YouZign and GifZign?
It is clear that the membership site has operational problems. You register the product and it does not recognise the login after. Numerous support messages sent with no acknowledgement or response for days.
Surely good business has to go beyond accepting payment and then customers become abandon.
My friend Rich OBrien told me about your service and would I like to try it free for a year he told me he has about 16 licenses so he sent me a link to sign up :[Youzign] Team Invitation
May 16 (3 days ago)
You have received an invitation to a Youzign team.
Here is your IM Phenom Bonus. Congrats!
Click the link below to accept the invitation and register to Youzign:
Thank you, Youzign: But the link does not work
My name is :william moseley my email is : firstname.lastname@example.org
Hi, When I attempt to view an existing design or create a new one - the system just switches to a black screen... help please
When I attempt to view an existing design or create a new one - the system just switches to a black screen...