New Questions

  • 0  

    i want refund

    Komal Saluja · 0 replies · Posted

    hello

    i am not satify with software ..please refund my amount. i had attached my purchase copy

  • 1  

    Gifzing versions or updates

    Bea · 2 replies · Last reply by John : }

    How do we identify what version we have?

    How do we access updates?

    Is the software being developed? 
    As nothing seems to be progressing and the software is not performing anything as expected with resulting gifs still being far larger than the original MP4s 

    Are we going to be able to create a gif using stills ?

    Have asked a number of times for support but seem to be getting removed

  • 1  

    Gifzign club

    shaun · 8 replies · Last reply by shaun

    Hi I just got advised I had paid subscription for Gifzign club, didn't realise I had signed up for it!! , what does this involve and where do where access it? 

    thanks

  • 1  

    200 templates...

    frank gahl · 1 reply · Last reply by John : }

    Hi,  I don't have the 200 templates yet.. I think you were still building them when I asked this last time.  It looks like there is a download 1.0.9 that I need to get but when I click that nothing happens... so maybe its already downloaded?   If that is the case, where do you get the 200 templates?   thanks   fgahl6@gmail.com

  • 1  

    Anyone else not getting their refund?

    Charles K · 1 reply · Last reply by John : }

    Had to actually go to a Paypal dispute level and these people STILL haven't issued the refund that was requested literally within three days after purchase.  Wow.  How does Paypal allow companies to operate like this, unbelievable.

  • 2  

    GIFZIGN Size Output for FB Ads

    Alex Rendon · 2 replies · Last reply by John : }

    In GIFZIGN, is there a way to edit the size of the gif when converting video to gif?

  • 2  

    Is there a new tutorial for version 1.09?

    Jeff · 1 reply · Last reply by John : }

    Is there a new tutorial for version 1.09?

     Also, In the next update can you add: ability to make work area images larger.  So much easier to mask cinemagraphs if they are larger!

    T H A N K S   for fixing screencast!  --Jeff

  • 1  

    Is Gifzign compatible with Google Adwords?

    Jan Kubeša · 1 reply · Last reply by John : }

    Hi guys,
    Is Gifzign Adwords compatible?
    As in is it possible to export Gifzign creations in HTML5 or GIF that is accepted by Google/other publishers?

    Regards
    Jan

  • 1  

    is it Gifzign only a Desktop App?

    Ricchezzavera · 1 reply · Last reply by John : }

    is it Gifzign only a Desktop App? 

    Is it there ano online app like youzign? Thanks

  • 1  

    How do you delete the video from the canvas if you selected the wrong one to work with?

    Lynn · 1 reply · Last reply by John : }

    I uploaded a video but did not want to use that one to create a GIF.  How can I go back and search for the correct one without having to render the wrong one first?

  • 1  

    How can I get my purchase's invoice?

    Vane · 1 reply · Last reply by John : }

    Hi,

    I bought GIFZign for a European company with valid EU VAT ID and I need the invoice for accounting.

    How can I get it?

    Thanks,

    Best,

    V.

  • 1  

    Why do my Gifzign loading forever when I click save button?

    Napill · 1 reply · Last reply by John : }

    Hi 

    Why do my Gifzign loading forever when I click save button?

     

    Thanks.

  • 1  

    Gifzign: Issue downloading new version 1.0.6

    Tina M. · 1 reply · Last reply by John : }

    Hello,

    There's a message in Dropbox that "the file isn't here more".

    Seems like there's a version 1.8. If so, how can it be accessed?

  • 0  

    GIPHplayer

    Tina M. · 1 reply · Last reply by John : }

    Yo!

    You guys and Bertrand are a smart bunch. I know you just launched GifZign and have your hands full.
    But, any timeline on coming up with a smarter player that would rival the new GIPHplayer that just came out?

    I have not purchased it b/c one: They force you to buy the Agency package as an OTO to remove their brand from the player; two: They are not clear on this but, I don't think you can use the player with your gif on Facebook. If you find a way around these 2 things for your player I'll buy

  • 2  

    Will you be adding any of the features that are in GIPHplayer?

    Mark Madere · 2 replies · Last reply by John : }

    Will you be adding any of the features that are in GIPHplayer?

    They offer social sharing options that allow viewers to share my GIFs on Facebook, Twitter, Pinterest, LinkendIn, and Google+.  The timed content placed below a GIF allows me to show any content under the GIFs at the specific time.  This can be used to add buy button, link, or any additional information which can appear below a GIF at the right time.  GIPHplayer allows me to add clickable call to action images to increase sales, boost opt-ins, and send viewers to any affiliate promotion.

    GIPHplayer is cloud based

  • 1  

    Urgent: Can I add my own mockups to Gifzign or can I only use those that you provide?

    Stan Gore · 1 reply · Last reply by John : }

    Is there a way to upload my own Mockups that I created with my YouZign-Smartmockups integration, or am I limited to the mockups you provide with GifZign. Specifically, is the only way to obtain additional mockups purchasing your upsell offer? Please answer before the discount offer on the upgrade expires.

  • 1  

    my log in details

    Mark · 1 reply · Last reply by John : }

    Hi I have not received my log in details 

     

    [some contents hidden]

  • 1  

    Cant access gifzign, it went to page not found.

    Melvan · 2 replies · Last reply by John : }

    I just bought gifzign and clicked the button in JVzoo to access gifzign. However, after clicking the button in jvzoo, it went to a page not found page in gifzign. Pls help me to get my gifzign account. thanks. 

  • 2  

    Enough is enough

    catnews · 1 reply · Last reply by John : }

    This board is filled with the same youtube issues over and over again and you keep posting the same issues that are not working.  Its time you tell your customers, who paid a hefty price, when you are going to provide a working copy of your software or how we can get a refund. I have had my copy for a week and have not been able to use it for what I brought it for. - Yes I have checked my download files, yes I have stopped my firewall (WTF), yes I have downloaded 3 versions of your software. Please

  • 2  

    where are my GifZine club extra frames, latest version and Canvas size? Color picker close.

    happysnapper · 1 reply · Last reply by John : }

    Hi, I just have the 10 basic frames in my GifZine account.
    I have read the article on how to access my products but it didn't help.
    When I log in to JVZoo to access my Club frames it won't let me log in with the same email I used to access the basic GifZine. Are you just slow in adding the Club frames or do i need to use another email to access them?

    I also saw an update to v1.0.7 of GifZine in my GifZine app & downloaded & installed it & nothing changes, I still have v1.0.6 

    Also