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In Progress

Not able to use YouZign - keep getting errors with flash plugin

I see you have this same issue for Mac and FireFox.  I'm in Chrome.  This has been going on for several days.

I really need this great tool for a client project.

Thanks in advance for your help!

3 replies

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Thanks, I really appreciate this.  I will do a Skype call but it might be next week--I'm really swamped right now.

The good news is that it's working in Firefox, so I'm just working with it there.

Thanks so much

Got it Lynn, thanks for the update! Glad it's working on Firefox. Thank you.

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I did that a couple days ago--should have mentioned it.  No difference.

Tried re-booting.  Same issue.

Hi Lynn, 

That's quite an odd issue since all the other solutions failed. Would you be willing to have a skype call with our developer? A video call is not needed, just screen sharing for him to see what is in conflict with Youzign. 

Hoping to hear from you. Our developer's skype ID is: abhigrk

Thank you.

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Hi Lynn, 

You might need to activate Flash Player. Please type chrome://plugins into Chrome's address bar and click the Adobe Flash Player:

Let me know how it goes. Thank you.