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Problem installing Gifzign

Hi, I was a Gifzign beta tester and now I'm trying to install the new version on my Mac. I used Ctrl+click Open to get around the security certificate issue, but I'm still getting an unknown error that I don't how to resolve. Here's a screenshot. Please advise.

http://d.pr/i/xrNi

 

Thank you,

Sue

3 replies

0

I have the same problem, I've uninstalled the previous version in the Mac application fold and that did not help.

Thanks

Joe

Hi Joe, 

I am sorry for the inconvenience. May I know how you uninstalled the older version of Gifzign? Thank you

0

I have the same problem.  I haven't been able to install it.  I've deleted the files and tried it again but it never works.

Hi Stephen,

Sorry for the inconvenience here. May I know if you're using PC or mac?

sincerely,
Rose

I'm using a PC

Thanks Stephen,

Can you please refer to this guide => http://support.youzign.com/i1910-how-to-install-or-update-gifzign-on-pc Please let me know if anything. 

Sincerely,
Rose

0

Hi Sue, 

Sorry for the inconvenience. If you have the previous version of Gifzign installed in your computer, please uninstall it first before installing the new version. Thank you.