Hot Problems

  • 2
    Acknowledged

    ERROR WHEN USING DESKTOP APP - Payment Required The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@youzign.com to inform them of the time this error

    Eli Logan · 4 · Last reply by John : }

    ERROR WHEN USING DESKTOP APP = Payment Required The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@youzign.com to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.

  • 1
    Acknowledged

    Missing thumbnails in "My Designs" folder

    Richard Ford · 2 · Last reply by John : }

    Hello Support,

    See attached screenshot. Can you you explain why this is happening? 

    Thanks,

    Richard Ford

  • 1
    Acknowledged

    Upload Not Working

    Allan Martin · 1 · Last reply by John : }

    Hello,

    I'm trying to upload an image to use as a background.  The image is 1920 x 1440 and is 2.4MB in size.  When I upload the image, Youzign says 'loading' and the icon spins, but the image is not loaded.  I've let it go for a few minutes to no avail.  I have also tried in Chrome and Firefox.

    How do I upload this image?

    Thanks.

  • 1

    Fresh Stock Photos - Complete Pack

    Dennis · 0 · Posted

    Hello - It appears that the volume 2 download has TWO identical part 3s. Is there a part 4?

    Dennis

  • 1
    Solved

    Not working properly?

    Tracy Gum · 2 · Last reply by Leocar

    I have been trying to design a graphic and the entire editor is not working properly... the duplicate function is not working and if I press it more than once half my design disappears ..the pics & shape I have added are gone... the undo button at this point is not working and once the parts of the design go missing the screen freezes and even though I have saved the graphic it is not there if I close it and reopen???

    I have lost my design about 3 times now.


    I did manage to finish one graphic about an

  • 1

    ImageSuite and SSL problem

    aileen · 3 · Last reply by aileen

    Hi,

    I just installed a fresh copy of ImageSuite 3.0 on a site with a SSL certificate successfully installed.

    The images were displayed correctly when i searched, but when I tried to edit an image I got a blank page. I tried to insert an image and got a placeholder with no image displayed.

    The reason why I think it is to do with SSL is that when I installed on a site without a certificate, the plugin worked fine.

    If I click on the padlock that says "connection is not secure" in firefox and click "disable protection for now"